About The Gaming Collection

About Us The Gaming Collection are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:

The Gaming Collection.

Games House
Lancashire
PR7 4NY
Tel: 01257 477060

email: info@thegamingcollection.com

 

 

Making A Purchase Making a purchase could not be easier. Just browse our site, and add any items that you wish to buy into an email. After you have finished your selection, send it to us and you will give you a call and get the credit card details from you.  This then works to confirm you did actually place an order and there is no credit card theft.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard, American Express, Maestro .We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

 

Shipping And Handling Shipping from our warehouse in Lancashire we send all packages by a signed for service to insure the best quality delivery for all of our customers.

 

 

 

 

Delivery Schedule We deliver your order right away. We will normally send your order to you in within 3 business days. International orders are generally received in under 7 days. Plasma / LCD TV's may take up to 10 working days for delivery dependent on stock.

 

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

 

Tax Charges All orders are inclusive of 17.5% VAT.

 

Credit Card Security When the order is placed we call you to confirm the order and also take your card details form you this prevents any chance of fraudulent use by other people.

 

Guarantee We guarantee your satisfaction. If you have any problems with our service please email info@thegamingcollection.com

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can get in touch with us by any of the following:

Address:
The Gaming Collection.
Games house

Coppull
Lancashire
PR7 4NY
Tel: +44 (0) 1257 477060

email: info@thegamingcollection.com

 

 

Privacy Policy The Gaming Collection do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

 

 

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk also for returned none faulty goods a 30% restocking charge is made, all goods must be returned in there original packaging with full contents enclosed any items missing or damaged will be charged for.  Customer to pay for all returns.  You must get a returns number any goods sent back with out this will not be accepted